Preference request form

  • Your Details
  • Reservation
  • Transportation
  • Amenities within your suite
  • Restaurants
  • Spa
  • Babysitting services
  • Activities
Your Details

Greetings!

Welcome to Velas Resorts. Please take few minutes to fill out our online Guest Preference Survey. The information that you provide will allow us to make your stay even more enjoyable. Feel free to request any of the services available; they are designed with your comfort and relaxation in mind.

Reservation*
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Email Address *
Required field.
Name *
Required field.
Last Name *
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Country *
Select your country.
State *
Select state
City *
Required field.
Check In *
Check In date
Check Out *
Check Out date*
Reservation Information

We would like to prepare for your stay at Grand Velas in order to offer you the best service possible. Our staff and your butler concierge will be glad to provide you with any additional services and amenities you may require. Please let us know how we can make your stay more pleasant.

Please confirm your reservation details by providing the following information:

Travel Companion Name
Extra Guest Name
Extra Guest Name
Arrival *
Required field.
Departure *
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Purpose of your trip *
Will you be celebrating a special occasion? *
Date:
Flowers?
How did you hear about our resort? Please be specific: magazine, newspaper, internet, etc. If you were referred by a friend or family member and/or are a frequent guest please let us know as well *: Required field.
Transportation

Service from the airport to the resort is offered at an additional charge. Scheduling a minimum of 72 hours before your arrival date is recommended. The provider of private transportation is not part of the resort; transportation is therefore subject to availability and changes to our external provider agreements and policies. The resort is not responsible for any service failures or inconveniences that may arise.

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Do you have any special requirements for the transfer, such as a car seat or wheelchair?
Amenities within your suite

Your rest and comfort are our priority. The following is a menu of fine pillows. Please indicate the name and how many of each type of pillow you wish have in your suite.

? THE CLASSIC
? THE FIRM PILLOW
? THE NECK SUPPORT PILLOW
? THE FIRM NECK SUPPORTER PILLOW
? THERAPEUTIC SUPPORT PILLOW
? FIBRAGEL PILLOW
? COMFORELL BODY PILLOW
Each suite is equipped with a variety of digital music channels to enhance your comfort and pleasure. Which music selections do you wish to hear in your suite?
Guests of our world-class beach resort can select from a variety of outstanding accommodations, including Master Suites and Ambassador Suites with private plunge pools, ocean-front Grand Class Suites, Governor and Presidential Suites. Would you like to receive information about a suite upgrade (at an additional cost)?
Suite upgrade? *
Required field.
Will you require a crib or extra bed in your suite?
Restaurants

The dining experience at Grand Velas will take you on a culinary tour, combining exquisite flavors with artistic presentations in gorgeously designed spaces. Enjoy the finest gourmet experiences in our 5 extraordinary specialty restaurants: Cocina de Autor, Frida, Lucca, Piaf and Sen Lin.

If you would like to make a reservation in one of the restaurants for the day of your arrival please indicate below.

Cocina de Autor (Spanish/Basque/Molecular cuisine, adults only):
Date:
Time:
Number of People:
Frida (Gourmet Mexican Cuisine):
Date:
Time:
Number of People:
Piaf (Traditional French Cuisine, adults only):
Date:
Time:
Number of People:
Lucca (Gourmet Italian-Mediterranean Cuisine):
Date:
Number of People:
Sen Lin (Asian Cuisine):
Date:
Time:
Number of People:
Do you have any food allergies or dietary needs we should be aware of? If so please let us know and we will gladly prepare a special menu for you:
Spa

Harmonize your mind, body and spirit by enjoying an extraordinary Spa treatment in the luxurious spa at Grand Velas Riviera Nayarit. The spa is a fantastic oasis of pleasure for your senses where you can select from a variety of therapies, treatments, massages, body wraps and facials that will make you look and feel incredible. Make your spa reservations in advance and receive a special discount.

Do you wish to receive our spa menu via e-mail prior to your arrival?:
Would you like our spa consultant to contact you by telephone to create your own spa program?:
Babysitting services

For your comfort, Grand Velas offers babysitting services at an additional charge: 1 child 15.00 USD, 2 children 25.00 USD, 3 children 30.00 USD.

Would you like to use this service?:
On what date, for how many children and for how long would you like to have a babysitter?:
Date:
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Time:
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¿Su hijo(a) presenta alergias a algunos alimentos, o tiene necesidades especiales de las que debamos estar enterados?
Activities and Tours

For those who wish to remain active and experience the local area, the Riviera Maya has a wide variety of outdoor activities: Golf, water excursions, diving, snorkeling, kayaking, Eco-tours, Eco-Parks, swimming with dolphins, tours of cenotes and underground rivers, canopy tours and much more.

Are you interested in making reservations for a tour prior to your arrival?:
Would you like to receive information about the different tour options in the area?:
Our fitness center offers personal training sessions to enhance your exercise regimen at an additional cost. Would you like to reserve a session?: